Deskripsi Pekerjaan
Join Seven Dragons Food Galore's dynamic IT team as an IT Specialist / E-Commerce Manager and drive our digital transformation! In this pivotal role, you'll oversee our e-commerce ecosystem, optimize online sales operations, and maintain critical digital systems within our fast-paced food manufacturing environment. You'll be the bridge between technology and business growth, ensuring seamless online experiences for customers while supporting internal digital initiatives. If you're passionate about leveraging technology to revolutionize food retail and possess a blend of technical expertise and business acumen, this opportunity is for you.
Tanggung Jawab
- Manage and optimize e-commerce platforms (Shopify, WooCommerce) to maximize online sales and customer experience
- Oversee digital systems implementation, maintenance, and security protocols for food manufacturing operations
- Analyze sales data and user behavior to implement data-driven improvements to online channels
- Provide technical support to resolve IT infrastructure issues across departments
- Coordinate with marketing team on digital campaigns and website content strategies
- Ensure compliance with food industry regulations in digital operations
- Develop and document IT policies and standard operating procedures
Kualifikasi
- Bachelor's degree in Computer Science, Information Technology, or related field
- Minimum 3 years' experience in e-commerce management and IT support
- Proficiency in e-commerce platforms, CMS, and digital analytics tools
- Strong understanding of ERP systems and inventory management software
- Experience in food manufacturing or retail industry preferred
- Certifications in IT security or cloud computing advantageous
- Excellent problem-solving skills and ability to work under pressure