Deskripsi Pekerjaan
Are you an organized professional seeking a rewarding opportunity in the education sector? Skills Development Academy is looking for a proactive Centre Support Executive to join our dynamic team in Paya Lebar. In this key role, you will play a vital part in ensuring the smooth operation of our training centre by managing the complete closure process of classes. You will oversee the accurate documentation of student progress, maintain vital records, and provide essential administrative support to our instructors. We are seeking a candidate who excels in a fast-paced environment and is committed to delivering high-quality service. If you have a passion for administration and want to contribute to the success of aspiring learners, we want to hear from you.
Tanggung Jawab
- Manage the end-to-end closure of training classes, including administrative and logistical tasks to ensure a seamless experience.
- Ensure the accurate and timely completion of all necessary documentation, reports, and student records.
- Maintain and update the student database with current attendance and progress information.
- Assist with the coordination of training schedules, room bookings, and the allocation of training resources.
- Provide high-level administrative support to centre management and instructors as required.
- Handle inquiries from students and staff with professionalism, efficiency, and a customer-centric approach.
- Assist in organising centre events, workshops, and promotional activities to enhance the learning environment.
Kualifikasi
- Diploma or Certificate in Business Administration, Education, or a related field is preferred.
- Minimum 1-2 years of experience in administrative support, customer service, or a similar operational role.
- Strong attention to detail with the ability to manage multiple tasks simultaneously.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and basic CRM software.
- Excellent verbal and written communication skills in English.
- Ability to work independently and collaboratively within a busy team environment.
- Demonstrated passion for education and a commitment to student success.