Deskripsi Pekerjaan
Join Monee, a leading digital payments and financial services provider revolutionizing Southeast Asia's fintech landscape with growing operations in Latin America. As a Collections Analyst for Maribank, you'll be pivotal in safeguarding our financial health through strategic debt recovery initiatives. This role combines analytical rigor with relationship-building to optimize cash flow while maintaining positive customer experiences. You'll leverage data-driven insights to identify trends, recommend process improvements, and collaborate with cross-functional teams to enhance collection efficiency. Ideal for professionals seeking impact in a dynamic environment where your expertise directly contributes to Monee's mission of accessible financial solutions.
At Monee, we foster innovation through cutting-edge technology and collaborative problem-solving. This position offers exposure to diverse financial instruments and digital payment ecosystems, accelerating your career in fintech. You'll work alongside industry experts dedicated to transforming financial services while enjoying competitive compensation and growth opportunities in our rapidly expanding global network.
Tanggung Jawab
- Monitor and manage delinquent accounts using systematic collection strategies
- Analyze customer payment histories to identify risk patterns and recommend interventions
- Initiate and maintain professional communication with customers to resolve overdue payments
- Prepare detailed collection reports and performance metrics for stakeholder review
- Collaborate with credit and legal teams on complex recovery cases
- Ensure compliance with regulatory requirements and internal policies
- Identify process improvement opportunities to enhance collection efficiency
Kualifikasi
- Bachelor's degree in Finance, Accounting, Business, or related field
- 3+ years of experience in commercial or consumer collections
- Proficiency in financial systems (SAP, Oracle) and MS Office Suite
- Strong analytical skills with data interpretation capabilities
- Excellent verbal/written communication and negotiation abilities
- Knowledge of debt collection regulations and compliance standards
- Ability to prioritize tasks and work independently in a fast-paced environment