Deskripsi Pekerjaan
Join H&M as a DC System Advanced User – 3PL and become a cornerstone of our logistics excellence. In this critical role, you'll ensure seamless operations by providing expert system support across our distribution center. You'll troubleshoot complex technical issues, optimize system workflows, and drive efficiency in our fast-paced 3PL environment. Collaborate with cross-functional teams to implement system enhancements while maintaining robust documentation and compliance standards. This position offers the opportunity to shape our logistics infrastructure through proactive problem-solving and continuous process improvement. If you're passionate about technology-driven solutions and thrive in dynamic supply chain settings, H&M offers a platform to advance your career while supporting global retail operations.
Tanggung Jawab
- Provide advanced technical support for DC systems in 3PL operations
- Monitor system performance and troubleshoot complex issues in real-time
- Collaborate with IT teams on system implementations and upgrades
- Train and mentor users on system functionalities and best practices
- Optimize system workflows to enhance operational efficiency
- Develop and maintain system documentation and process guides
- Ensure compliance with company policies and industry regulations
Kualifikasi
- Bachelor's degree in IT, Computer Science, or related field
- 3+ years of experience with DC/WMS systems in 3PL environments
- Strong analytical and problem-solving abilities
- Proficiency in system diagnostics and troubleshooting
- Excellent communication and stakeholder management skills
- Experience in process optimization and documentation
- Knowledge of logistics operations and supply chain principles