Deskripsi Pekerjaan
Join Office Beacon as an Insurance Back Office Specialist and become an integral part of our dynamic team dedicated to delivering exceptional insurance services. We are seeking a detail-oriented professional with expertise in benefits administration to ensure our clients receive seamless support and accurate processing of their insurance claims and benefits.
In this role, you will be responsible for managing the back-office operations of our insurance services, with a specific focus on benefits administration. Your expertise in AMS (Agency Management System) will be crucial in maintaining efficient workflows and ensuring compliance with industry regulations. You will serve as the primary point of contact for clients, building strong relationships through exceptional account management.
Office Beacon offers a supportive work environment where your skills and contributions are valued. If you are passionate about insurance, have a keen eye for detail, and thrive in a collaborative setting, we encourage you to apply for this exciting opportunity to advance your career in the insurance industry.
Tanggung Jawab
- Manage and process insurance claims and benefits with accuracy and efficiency
- Maintain and update client information in the AMS (Agency Management System)
- Handle inquiries and provide exceptional customer service to policyholders
- Assist in the development and implementation of benefits administration policies
- Collaborate with underwriting and claims departments to resolve complex issues
- Prepare and submit regular reports on benefits administration activities
- Ensure compliance with insurance regulations and company policies
Kualifikasi
- Bachelor's degree in Business Administration, Finance, or related field
- Proven experience in benefits administration within the insurance industry
- Proficiency in using AMS (Agency Management System) software
- Strong account management and customer service skills
- Excellent attention to detail and organizational abilities
- Ability to work independently and as part of a team
- Strong problem-solving and communication skills