Deskripsi Pekerjaan
Are you a detail-oriented professional seeking to support a dynamic US insurance agency? Office Beacon is looking for a highly skilled Insurance Virtual Assistant with mandatory expertise in AMS360. In this pivotal role, you will provide administrative and technical support to a portfolio of high-net-worth clients, ensuring that policy management, renewals, and claims processing are executed flawlessly in a fast-paced environment.
This position offers the opportunity to leverage your technical proficiency in AMS360 while delivering exceptional service to US-based stakeholders. You will act as a key liaison, managing complex workflows, maintaining accurate records, and ensuring compliance with industry standards. If you are organized, tech-savvy, and ready to advance your career in the insurance sector, we want to hear from you.
Tanggung Jawab
- Manage and process policy renewals, endorsements, and cancellations efficiently within the AMS360 system.
- Provide dedicated support to high-net-worth US clients via email and secure messaging platforms.
- Assist in the preparation and review of insurance applications and documentation.
- Coordinate with underwriters and insurance agents to ensure timely submissions and approvals.
- Handle claims inquiries, gather necessary documentation, and track claim status.
- Maintain accurate and up-to-date client records and database entries.
- Ensure strict adherence to company policies and insurance regulatory requirements.
Kualifikasi
- Mandatory and proven experience with AMS360 (American Management Systems) software.
- Strong command of the English language with excellent verbal and written communication skills.
- High level of attention to detail and accuracy in data entry and processing.
- Familiarity with insurance products, including Life, Health, and Property & Casualty.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently in a remote setting with minimal supervision.
- Strong time management skills and the ability to prioritize tasks in a fast-paced setting.