Deskripsi Pekerjaan
Join our aviation industry team as an IT Operations Support Specialist, where you'll ensure the seamless functioning of critical IT systems in a high-stakes 24/7 environment. This role demands proactive monitoring, rapid issue resolution, and continuous process optimization to maintain maximum system uptime for aviation operations. You'll collaborate with cross-functional teams to implement robust IT infrastructure solutions, troubleshoot complex technical challenges, and enhance operational efficiency. Ideal candidates will thrive in fast-paced settings where precision and reliability directly impact service delivery. This contract position offers an excellent opportunity to contribute to cutting-edge aviation technology while developing expertise in mission-critical systems management.
Tanggung Jawab
- Monitor and maintain IT systems to ensure 99.9% uptime in aviation-critical environments
- Diagnose and resolve hardware, software, and network issues with minimal disruption
- Implement IT security protocols and compliance measures for aviation data systems
- Document operational procedures and incident reports with meticulous detail
- Coordinate system upgrades, patches, and migrations during maintenance windows
- Provide 24/7 on-call support for emergency technical incidents
- Optimize IT workflows through automation and process improvement initiatives
Kualifikasi
- Bachelor's degree in Computer Science, IT, or related technical field
- 3+ years of experience in IT operations or system administration
- Proficiency in network infrastructure, virtualization, and cloud technologies
- Certifications in CompTIA A+, Network+, or equivalent preferred
- Demonstrated experience working in 24/7 operational environments
- Strong analytical skills with ability to troubleshoot complex technical issues
- Excellent communication skills for cross-functional collaboration