Deskripsi Pekerjaan
Join ConnectOS as a Part-Time Patient Coordinator and become an essential part of our dental clinic team in Mandaluyong City. As the first point of contact for our patients, you'll play a crucial role in delivering exceptional customer service while ensuring the smooth operation of our dental practice. This part-time position offers the perfect opportunity for individuals seeking a flexible work schedule in the healthcare administration field.
Your responsibilities will include managing patient inquiries, scheduling appointments efficiently, and providing administrative support to our dental professionals. You'll be instrumental in maintaining a positive patient experience from the moment they contact us to their visit completion. If you're detail-oriented, possess excellent communication skills, and thrive in a fast-paced environment, this role is ideal for you.
ConnectOS values professional growth and offers a supportive work environment where your contributions make a difference. As a part-time team member, you'll gain valuable experience in healthcare administration while enjoying the benefits of a flexible schedule. Apply today to become part of our dedicated team committed to providing exceptional dental care to our community.
Tanggung Jawab
- Manage patient inquiries via phone, email, and in-person with professionalism and empathy
- Schedule and confirm patient appointments efficiently, optimizing the clinic's daily schedule
- Maintain accurate and up-to-date patient records in the clinic's management system
- Coordinate with dental professionals to ensure smooth patient flow and appointment adherence
- Handle patient registration, insurance verification, and billing inquiries
- Prepare and organize necessary documents and materials for patient visits
- Assist with general administrative tasks including filing, data entry, and correspondence
Kualifikasi
- High school diploma or equivalent; college degree in healthcare administration or related field preferred
- Previous experience in patient coordination, customer service, or healthcare administration
- Excellent communication and interpersonal skills with a patient-centered approach
- Strong organizational abilities and attention to detail
- Proficiency in office software and clinic management systems
- Ability to multitask and prioritize in a fast-paced healthcare environment
- Professional demeanor and ability to maintain confidentiality of patient information