Deskripsi Pekerjaan
Are you a friendly, organized, and proactive individual looking to be the welcoming face of a premier fitness destination in Bali? RAW Gym is currently seeking a dedicated Receptionist to join our dynamic team in the beautiful Uluwatu area.
In this pivotal role, you will serve as the first point of contact for our members and visitors, ensuring a seamless and professional experience from the moment they arrive. You will be responsible for managing front-desk operations, handling membership registrations, and processing payments efficiently. We are looking for someone who is not only proficient in administrative tasks but also possesses a genuine passion for health and wellness. If you thrive in a high-energy environment and excel at providing exceptional customer service, we want to hear from you. Join us at RAW Gym and help us inspire a healthier lifestyle in paradise!
Tanggung Jawab
- Greet and warmly welcome all members and guests upon arrival, ensuring a positive first impression.
- Manage front-desk operations including membership check-ins, registration, and sign-ups.
- Process cash, card, and digital payments accurately and handle cash register duties.
- Respond promptly to inquiries via phone, email, and direct messages on social media platforms.
- Provide comprehensive information regarding gym facilities, class schedules, and membership pricing plans.
- Maintain the cleanliness, organization, and professional appearance of the reception area.
- Assist in organizing promotional events and updating member records as needed.
Kualifikasi
- High school diploma or equivalent qualification.
- Previous experience in customer service, reception, or the fitness industry is highly preferred.
- Excellent communication skills in English (and Bahasa Indonesia) are essential.
- Proficiency in using computer systems, POS software, and social media management tools.
- Strong interpersonal skills with a friendly and approachable demeanor.
- Ability to work flexible hours, including weekends and public holidays.
- Basic knowledge of fitness equipment and gym operations is a plus.