Deskripsi Pekerjaan
Join MR.DIY's prestigious Supervisor Apprentice Program (SAP) at our Square One Shopping Mall location in Batu Pahat! This unique opportunity offers hands-on training in retail supervision within Malaysia's leading home improvement retailer. As an apprentice supervisor, you'll develop leadership skills, operational expertise, and customer service excellence while working alongside experienced mentors. The program combines classroom learning with practical store management experience, preparing you for a supervisory career in the dynamic retail industry. MR.DIY provides a supportive environment where you'll gain exposure to inventory management, team coordination, sales optimization, and compliance standards. This is your chance to build a strong foundation in retail management while contributing to our mission of making home improvement accessible to all communities.
Tanggung Jawab
- Assist senior supervisors in daily store operations and team management
- Monitor staff performance and provide constructive feedback
- Implement visual merchandising standards and promotional campaigns
- Handle customer inquiries and resolve service issues
- Participate in inventory management and stock reconciliation
- Train new staff on product knowledge and store procedures
- Ensure compliance with safety and hygiene regulations
- Contribute to sales targets through effective team leadership
Kualifikasi
- Sijil Pelajaran Malaysia (SPM) or equivalent qualification
- Minimum 1-2 years retail or customer service experience preferred
- Strong leadership and interpersonal skills
- Basic proficiency in Microsoft Office applications
- Ability to work flexible hours including weekends and public holidays
- Good command of Bahasa Malaysia and English
- Problem-solving mindset with attention to detail
- Passion for retail and home improvement products