Deskripsi Pekerjaan
Join Hong Leong Bank as a Unit Head, Bad Debt Recovery and lead strategic initiatives to minimize financial losses while maintaining customer relationships. This senior role requires you to develop and execute comprehensive debt recovery strategies, analyze portfolio performance, and drive process improvements. You'll collaborate with legal teams, external agencies, and internal stakeholders to ensure regulatory compliance and optimize recovery rates. The position offers leadership opportunities to mentor high-performing teams while contributing to the bank's risk management framework. If you possess expertise in credit management, negotiation, and financial analysis, this role provides a platform to advance your career in Malaysia's dynamic banking sector.
Tanggung Jawab
- Lead and manage a specialized unit focused on bad debt recovery strategies
- Develop and implement comprehensive recovery plans for delinquent accounts
- Analyze portfolio performance to identify trends and recommend process improvements
- Coordinate with legal counsel and external collection agencies for enforcement actions
- Train and mentor team members on negotiation techniques and regulatory requirements
- Generate monthly reports on recovery metrics and KPIs for senior management
- Ensure adherence to banking regulations and internal compliance policies
Kualifikasi
- Bachelor's degree in Finance, Business Administration, or related field
- Minimum 8 years of experience in credit management or debt recovery
- Proven track record in leading recovery teams with measurable results
- Strong analytical skills with experience in portfolio risk assessment
- Expert knowledge of Malaysian banking regulations and debt collection laws
- Advanced proficiency in CRM systems and financial reporting tools
- Excellent negotiation and conflict resolution abilities