Deskripsi Pekerjaan
We are seeking a visionary and results-driven Head of Sales, Retail & Marketing Operations to spearhead our growth strategy for this expanding fashion retail brand. In this pivotal leadership role, you will be responsible for orchestrating the synergy between sales performance, retail operations, and marketing initiatives. You will lead a high-performing team to drive revenue, optimize store operations, and launch impactful campaigns that elevate our brand presence in the competitive fashion industry.
As a key executive, you will act as the bridge between our operational teams and executive leadership, ensuring that every marketing campaign translates into tangible sales results. We are looking for a strategic thinker who thrives in a dynamic environment and is passionate about building brand equity while maximizing profitability.
Tanggung Jawab
- Develop and execute comprehensive sales and marketing strategies that align with the company's overall business objectives and revenue targets.
- Oversee daily retail operations, ensuring store standards, visual merchandising, and customer service excellence are consistently maintained.
- Lead, mentor, and manage a diverse team of sales associates, supervisors, and marketing staff to foster a culture of high performance and engagement.
- Plan and execute high-impact marketing campaigns, events, and promotions to drive foot traffic and boost online engagement.
- Analyze sales data, market trends, and customer feedback to identify growth opportunities and optimize inventory and merchandising decisions.
- Collaborate with cross-functional teams including product development and supply chain to ensure seamless product launches.
- Manage the marketing budget effectively, tracking ROI on all campaigns and initiatives.
Kualifikasi
- Bachelor’s degree in Business Administration, Marketing, Retail Management, or a related field.
- Minimum of 8-10 years of progressive experience in retail management, sales operations, or marketing leadership roles.
- Proven track record of managing P&L (Profit and Loss) and driving significant revenue growth in the fashion or retail sector.
- Strong leadership skills with the ability to inspire, develop, and retain top talent within a fast-paced environment.
- Excellent analytical skills with proficiency in CRM software, sales reporting tools, and data analytics platforms.
- Exceptional communication, negotiation, and presentation skills with fluency in English and Malay.
- Experience in event planning and digital marketing execution is highly desirable.