Deskripsi Pekerjaan
Join our dynamic team as a Wellness Centre Manager and lead the operational excellence of a premier Thai massage and wellness center in the vibrant Klang Valley. This pivotal role requires a passionate leader to oversee daily operations, ensuring exceptional client experiences while maintaining industry-leading service standards. You'll orchestrate seamless staff coordination, implement strategic business development initiatives, and foster a culture of holistic well-being. The ideal candidate will drive revenue growth through innovative client retention programs, maintain strict compliance with health regulations, and optimize resource utilization. This position offers the opportunity to shape the future of wellness in Kuala Lumpur while working in a serene, client-focused environment.
Tanggung Jawab
- Oversee daily operations of Thai massage and wellness center activities
- Manage staff scheduling, training, and performance evaluations
- Implement client retention and acquisition strategies
- Ensure compliance with health safety and regulatory standards
- Handle inventory management and supply chain logistics
- Develop and monitor operational budgets and financial reports
- Coordinate marketing initiatives to enhance brand visibility
- Maintain high standards of service quality and client satisfaction
Kualifikasi
- Minimum 3 years in wellness/hospitality management role
- Proven experience in Thai massage center operations
- Strong leadership and team development skills
- Certification in wellness management or related field preferred
- Proficiency in scheduling and inventory management software
- Excellent interpersonal and conflict resolution abilities
- Knowledge of Malaysian healthcare industry regulations
- Fluent in English and Bahasa Malaysia