Deskripsi Pekerjaan
Are you passionate about exceptional customer service and artisanal products? Join THE LAPISERIE, a premium artisanal bakery and gifting brand, as a Boutique Associate or Boutique Lead. As a key member of our team, you'll create memorable customer experiences while representing our growing brand in Johor Bahru.
The Lapiserie is renowned for our top-rated artisanal lapis and cookies, crafted with the finest ingredients and a commitment to quality. We're looking for individuals who share our passion for excellence and want to be part of an exciting brand journey.
In this role, you'll be the face of our boutique, engaging with customers, understanding their needs, and providing exceptional service that reflects our brand values. Whether you're assisting with sales, maintaining our beautifully presented products, or contributing to a positive team environment, your contribution will be vital to our success.
We offer a competitive salary package, opportunities for growth within our expanding brand, and a workplace culture that values creativity, dedication, and customer satisfaction. If you're ready to embark on a rewarding career in the premium retail sector, we encourage you to apply today.
Tanggung Jawab
- Deliver exceptional customer service and create memorable shopping experiences
- Assist customers with product selection, inquiries, and purchases
- Maintain the visual presentation and cleanliness of the boutique
- Process transactions accurately and efficiently using POS systems
- Contribute to inventory management and stock rotation
- Participate in team training to enhance product knowledge and sales techniques
- Uphold brand standards and values in all customer interactions
Kualifikasi
- Previous experience in retail, customer service, or hospitality preferred
- Strong communication and interpersonal skills
- Attention to detail and a passion for premium products
- Ability to work in a team environment and independently
- Basic cash handling and POS system knowledge
- Positive attitude with a customer-focused mindset
- Willingness to work flexible hours, including weekends and holidays