Deskripsi Pekerjaan
Join CWCS as a Hotel Housekeeping Supervisor and lead our dedicated team to maintain impeccable standards of cleanliness and guest satisfaction in the heart of Singapore's vibrant hospitality sector. As a key leader in our housekeeping department, you'll orchestrate daily operations, ensuring all guest rooms and public areas exceed expectations of hygiene and presentation. This pivotal role combines hands-on supervision with strategic oversight, allowing you to implement best practices, optimize workflows, and foster a culture of excellence among your team members. You'll collaborate closely with front desk and maintenance teams to resolve guest concerns promptly, while maintaining strict adherence to safety protocols and sustainability initiatives. CWCS offers a dynamic environment where your leadership skills directly impact guest experiences and operational efficiency. If you're passionate about hospitality excellence and thrive in a fast-paced setting, this position offers clear pathways for career advancement within our growing organization.
Tanggung Jawab
- Supervise and coordinate daily housekeeping operations across guest rooms and public areas
- Assign tasks, monitor performance, and provide constructive feedback to housekeeping staff
- Conduct regular inspections to ensure cleanliness standards and brand compliance
- Manage inventory of cleaning supplies, linens, and equipment
- Train and mentor new team members on proper procedures and safety protocols
- Address guest concerns and resolve issues related to housekeeping services
- Collaborate with other departments to ensure seamless service delivery
- Implement cost-effective resource management and sustainability practices
Kualifikasi
- Minimum 2 years of experience in hotel housekeeping with supervisory exposure
- Proven track record of leading and motivating housekeeping teams
- Strong knowledge of cleaning techniques, chemicals, and equipment operation
- Excellent organizational skills with attention to detail
- Ability to work efficiently under pressure during peak periods
- Effective communication and interpersonal skills
- Basic understanding of inventory management systems
- Flexibility to work weekends, evenings, and holidays as required