Deskripsi Pekerjaan
Join TDCX as an Inside Sales Specialist and become a key driver of our sales success. In this dynamic role, you'll deliver exceptional customer experiences while exceeding performance metrics for sales, quality, and productivity. You'll engage with potential clients across multiple channels, present tailored solutions, and contribute directly to our revenue growth. This position offers an exciting opportunity to develop your sales expertise in a fast-paced environment where your achievements directly impact business outcomes.
Tanggung Jawab
- Exceed departmental KPIs for Sales, Quality, and Productivity metrics
- Engage potential customers via phone, email, and digital channels
- Present product solutions tailored to customer needs
- Build and maintain strong client relationships
- Collaborate with cross-functional teams to optimize sales processes
- Document all customer interactions and sales activities accurately
- Continuously update product knowledge and market trends
Kualifikasi
- 1+ years of inside sales or customer experience experience
- Exceptional communication and negotiation skills
- Proven ability to meet/exceed sales targets
- Proficiency with CRM software and sales tools
- Strong problem-solving and adaptability skills
- Self-motivated with high productivity standards
- Fluency in English and Bahasa Malaysia