Deskripsi Pekerjaan
Join Dampa Seafood Grill Philippines as an Operations Manager and take the helm in driving excellence across our culinary locations. We are seeking a dynamic and experienced leader to oversee the overall performance and daily operations of all branches. In this pivotal role, you will be responsible for ensuring that every location runs efficiently while maintaining the high standards of quality and service that our customers expect.
Your day-to-day will involve strategic planning, staff management, and operational optimization. You will act as the bridge between upper management and front-line staff, implementing policies that streamline workflows and enhance the guest dining experience. By fostering a culture of accountability and teamwork, you will ensure that our operations not only meet but exceed business objectives. If you are ready to make a significant impact in the hospitality industry and lead a dedicated team, we invite you to apply.
Tanggung Jawab
- Oversee the daily operations and performance of all restaurant branches, ensuring alignment with company goals.
- Manage and train staff, including scheduling, performance reviews, and mentorship programs.
- Monitor inventory levels and supply chain logistics to minimize waste and ensure stock availability.
- Enforce strict food safety and hygiene standards (HACCP compliance) across all locations.
- Analyze financial reports and operational data to identify areas for cost reduction and revenue growth.
- Handle customer feedback and complaints promptly to maintain high satisfaction levels.
- Collaborate with the culinary team to ensure menu consistency and quality.
Kualifikasi
- Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
- Minimum of 3-5 years of experience in operations management within the food and beverage or hospitality industry.
- Strong leadership skills with the ability to motivate and manage diverse teams.
- In-depth knowledge of food safety regulations and HACCP standards.
- Proficiency in POS systems, inventory management software, and Microsoft Office Suite.
- Excellent communication and interpersonal skills.