Deskripsi Pekerjaan
Join our dynamic team as a Sales Support Executive and become the backbone of our customer experience journey. This critical role bridges the gap between sales and service excellence, ensuring seamless operations from initial client engagement to post-purchase satisfaction. You'll be instrumental in maintaining our reputation for exceptional service by providing comprehensive pre-sales assistance and post-sales support.
In this position, you'll collaborate closely with our sales team to prepare compelling proposals, manage client inquiries, and ensure smooth order processing. Your expertise will directly impact customer retention and revenue growth through proactive issue resolution and relationship nurturing. We're seeking a detail-oriented professional who thrives in a fast-paced environment and is passionate about delivering outstanding customer experiences.
Private Advertiser offers a collaborative culture where your contributions are valued. If you're ready to leverage your organizational skills and customer-centric mindset to drive business success, we invite you to apply and grow with us.
Tanggung Jawab
- Support sales team through proposal preparation, quote generation, and contract documentation
- Manage customer inquiries and provide detailed product/service information
- Coordinate order processing and logistics to ensure timely fulfillment
- Handle post-sales activities including issue resolution, returns, and follow-ups
- Maintain accurate customer records in CRM systems
- Collaborate with cross-functional teams to address client needs
- Prepare sales reports and performance analytics for team review
Kualifikasi
- Diploma in Business Administration, Marketing, or related field
- 1-2 years in customer service or sales support role
- Proficiency in CRM software and MS Office Suite
- Strong communication and interpersonal skills
- Excellent organizational and time-management abilities
- Attention to detail with documentation accuracy
- Ability to work independently and in team environments