Deskripsi Pekerjaan
Join our vibrant team at Tea Publica Legacy as a Service Crew member! We're seeking energetic individuals passionate about delivering exceptional customer experiences in our bustling tea retail environment. In this role, you'll be the face of our brand, welcoming guests with genuine warmth while maintaining our high standards of service excellence. You'll handle transactions accurately, manage inventory efficiently, and uphold impeccable cleanliness throughout the premises. This position offers a fantastic opportunity to develop your hospitality skills in a supportive team environment while contributing to our mission of promoting premium tea culture. We value proactive problem-solvers who thrive in dynamic settings and take pride in creating memorable moments for every customer.
Tanggung Jawab
- Accurately process customer orders and payments through POS systems
- Prepare and serve beverages and food items according to brand standards
- Maintain cleanliness and sanitation of service areas, tables, and equipment
- Manage inventory restocking and monitor product freshness
- Resolve customer inquiries and concerns promptly with professional solutions
- Collaborate with team members during peak hours to ensure smooth operations
- Adhere strictly to food safety protocols and hygiene regulations
Kualifikasi
- High school diploma or equivalent qualification
- Minimum 1 year experience in food service or retail preferred
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Basic mathematical aptitude for cash handling
- Positive attitude with excellent teamwork abilities
- Physical stamina for standing and moving during shifts
- Willingness to work flexible hours including weekends