Deskripsi Pekerjaan
Are you passionate about delivering exceptional dining experiences? Sushi Tei is currently looking for enthusiastic and dedicated Service Crew members to join our vibrant team at our Vivo City branch. As a leading Japanese restaurant, we pride ourselves on our authentic cuisine and warm hospitality. We are seeking individuals who are reliable, hardworking, and eager to contribute to a dynamic team environment.
In this role, you will be the face of our brand, ensuring that every guest enjoys a seamless and memorable dining experience. You will be responsible for greeting guests warmly, managing reservations, and maintaining a pristine dining area. We value candidates who are punctual, possess excellent communication skills, and can thrive in a fast-paced setting. To uphold our high standards of service and hygiene, our dress code is strictly enforced: you must be dressed in a white plain polo tee or white collared shirt, wear long black pants, fully cover your feet with black shoes, and tie up long hair. As a key member of the floor team, you will report directly to the Restaurant Manager or Supervisor to ensure smooth operations during service hours. If you are ready to kickstart a rewarding career in the F&B industry, we encourage you to apply today.
Tanggung Jawab
- Greet and seat customers warmly, ensuring a welcoming atmosphere from the moment they arrive.
- Take accurate food and beverage orders using the POS system and communicate them effectively to the kitchen.
- Serve dishes to tables in a timely manner, ensuring presentation standards and food safety protocols are met.
- Clear tables and reset dining areas efficiently to maximize turnover and cleanliness.
- Handle customer inquiries, take feedback, and resolve any complaints promptly to ensure guest satisfaction.
- Assist in restocking supplies, cleaning the dining area, and maintaining hygiene standards throughout the restaurant.
- Collaborate with the kitchen and team members to ensure a smooth and organized service flow.
Kualifikasi
- Punctual and reliable attendance with a strong work ethic.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced, high-volume restaurant environment.
- Good grooming standards (Must wear white plain polo tee/collared shirt, long black pants, fully covered black shoes, and tie up long hair).
- Ability to work as part of a team and support colleagues during busy service periods.
- Basic math skills for handling payments and processing orders.
- Previous experience in hospitality or F&B is an advantage but not mandatory.