Deskripsi Pekerjaan
Join the prestigious Raffles Hotels & Resorts as a Stewarding Supervisor and become a guardian of our legendary service excellence. In this pivotal role, you will orchestrate the seamless operation of our stewarding department, ensuring impeccable cleanliness and hygiene standards across all F&B and kitchen facilities. Your leadership will directly impact the guest experience by maintaining pristine equipment and work areas that uphold our luxury hospitality legacy. You'll manage inventory control, implement sustainable practices, and coordinate with culinary teams to support flawless service delivery. This position offers the opportunity to develop your management skills in a world-class environment while contributing to the operational excellence that defines Raffles.
Tanggung Jawab
- Supervise stewarding staff to ensure efficient daily operations and adherence to hygiene standards
- Oversee cleaning and maintenance of all F&B equipment, utensils, and service areas
- Manage inventory control systems for cleaning supplies and equipment
- Train and mentor staff on proper sanitation procedures and equipment usage
- Coordinate with culinary and service teams for seamless operational flow
- Implement and monitor waste reduction and sustainability initiatives
- Conduct regular quality inspections to maintain Raffles' luxury standards
- Manage departmental budget and cost control measures
Kualifikasi
- Minimum 3 years of stewarding experience in luxury hotel/restaurant environment
- Proven supervisory or team leadership experience
- Strong knowledge of HACCP and sanitation regulations
- Excellent organizational and inventory management skills
- Ability to work efficiently in high-pressure service environments
- Proficiency in basic inventory management software
- Food safety certification (e.g., WSQ Food Safety)
- Fluency in English with additional languages being advantageous