Deskripsi Pekerjaan
Join R2 Group of Exclusive Brands as a Store Supervisor and lead our dynamic retail team at the prestigious Podium location. This pivotal role combines strategic leadership with hands-on store management to drive sales growth while delivering exceptional customer experiences. You'll oversee daily operations, optimize inventory management, and cultivate a high-performance culture that aligns with our luxury brand standards. The position requires a proactive leader who can balance team development with operational excellence to maximize store profitability. As a key brand ambassador, you'll ensure visual merchandising excellence and maintain premium service standards that elevate our customer relationships. This is an ideal opportunity for retail professionals seeking to advance their career in a fast-paced luxury environment.
Tanggung Jawab
- Manage daily store operations including staff scheduling, inventory control, and cash handling
- Lead, motivate, and develop retail team members through coaching and performance feedback
- Drive sales achievement through staff training, upselling techniques, and promotional execution
- Ensure exceptional customer service by resolving inquiries and maintaining brand standards
- Monitor store performance metrics and implement improvement strategies
- Coordinate with visual merchandising teams to maintain premium store presentation
- Enforce compliance with company policies, safety protocols, and loss prevention measures
- Collaborate with suppliers and logistics for timely inventory replenishment
Kualifikasi
- Bachelor's degree in Business, Marketing, or related field (or equivalent experience)
- Minimum 2 years retail supervisory experience in luxury or premium brands
- Proven track record of achieving sales targets and KPIs
- Strong leadership and team development capabilities
- Excellent communication and conflict resolution skills
- Proficiency in inventory management systems and POS technology
- Ability to work flexible hours including weekends and holidays
- Keen understanding of retail operations and visual merchandising principles