Deskripsi Pekerjaan
Join Viva International Food & Restaurants, Inc. as a Store Supervisor for the iconic Wetzel's Pretzels brand in the National Capital Region (NCR). This leadership opportunity allows you to drive operational excellence while shaping the customer experience for one of the world's most beloved pretzel brands. As a key member of our NCR team, you'll oversee daily store operations, lead and develop staff, manage financial performance, and ensure our premium products meet the highest quality standards. If you're passionate about hospitality, retail leadership, and creating memorable customer moments, this role offers a dynamic platform to advance your career in the food service industry.
Tanggung Jawab
- Oversee daily store operations to ensure efficient workflow and adherence to brand standards
- Lead, train, and motivate a team of retail associates to achieve performance goals
- Manage inventory, cash handling, and financial reporting to maintain profitability
- Enforce strict quality control for product preparation and presentation
- Deliver exceptional customer service and resolve guest inquiries promptly
- Implement promotional strategies to drive sales and customer loyalty
- Ensure compliance with health, safety, and sanitation regulations
Kualifikasi
- 3+ years of retail or food service management experience
- Proven team leadership and staff development capabilities
- Strong financial acumen with experience in inventory control and P&L management
- Excellent communication and interpersonal skills
- Customer service orientation with problem-solving aptitude
- Ability to work flexible hours including weekends and holidays
- Basic proficiency in retail management software and POS systems