Deskripsi Pekerjaan
Join CiviCom's dynamic team as an Account Coordinator on our night shift in Alabang! This pivotal role is your opportunity to become the backbone of seamless work order coordination and client communication, directly driving operational efficiency and profitability. You'll serve as the central hub connecting clients with internal teams, ensuring smooth workflow execution while maintaining exceptional service standards. This position is ideal for proactive individuals who thrive in fast-paced environments and excel at problem-solving under pressure. CiviCom offers a competitive compensation package and a supportive atmosphere where your organizational skills and attention to detail will make tangible impact. If you're ready to advance your career in customer service coordination while enjoying the benefits of a stable full-time role, this is your gateway to professional growth in Metro Manila's thriving business district.
Tanggung Jawab
- Coordinate and prioritize work orders to ensure efficient task execution and deadline adherence
- Act as primary communication liaison between clients and internal departments
- Monitor work order progress and resolve operational bottlenecks proactively
- Maintain accurate documentation and reporting of all work order activities
- Collaborate with cross-functional teams to ensure seamless service delivery
- Provide real-time updates to clients regarding work order status and resolutions
- Identify process improvement opportunities to enhance operational efficiency
Kualifikasi
- Bachelor's degree in Business Administration, Marketing, or related field
- Minimum 1 year experience in account coordination or customer service role
- Exceptional verbal and written communication skills
- Strong organizational abilities with attention to detail
- Proficiency in CRM software and Microsoft Office Suite
- Ability to work independently and manage multiple priorities
- Problem-solving skills with customer-centric approach
- Willingness to work night shift schedule