Deskripsi Pekerjaan
Are you looking for a rewarding career in customer service and administrative operations? Transcosmos, a global leader in Business Process Outsourcing (BPO), is seeking a detail-oriented Order Processing Specialist to join our thriving team in Bonifacio Global City. In this pivotal role, you will serve as the operational backbone for our sales and client interactions, ensuring that every transaction is processed with precision and efficiency.
As an Order Processing Specialist, you will be responsible for reviewing information received from sales representatives and direct customers. Your day-to-day activities will involve preparing accurate quotes and purchase orders using our state-of-the-art internal systems. We are looking for individuals who possess a keen eye for detail and a commitment to delivering exceptional service. If you thrive in a fast-paced environment and want to develop your career in one of the most vibrant business districts in the Philippines, we want to hear from you.
Tanggung Jawab
- Review and verify customer and sales representative information to ensure accuracy.
- Generate and send professional quotes and purchase orders (POs) using internal systems.
- Communicate with customers to clarify order details and resolve inquiries promptly.
- Collaborate closely with the sales team to ensure seamless order fulfillment.
- Maintain and update accurate records of all processed transactions in the database.
- Process payments and verify invoices as required by company standards.
- Assist in troubleshooting order discrepancies to maintain high customer satisfaction levels.
Kualifikasi
- High school diploma or Bachelor’s degree in Business Administration, Accounting, or related field is preferred.
- Proven experience in order processing, customer service, or data entry is an advantage.
- Excellent written and verbal communication skills in English.
- Strong attention to detail with the ability to spot errors quickly.
- Proficient in using Microsoft Office Suite (Word, Excel) and internal CRM software.
- Ability to work effectively in a team-oriented, fast-paced environment.
- Basic understanding of sales and purchase order procedures.