Deskripsi Pekerjaan
Join our dynamic team as a Service Delivery Specialist in Commercial Insurance Operations and elevate your career in a multinational environment. This role offers an exceptional opportunity to deepen your expertise in MNC commercial insurance processes while working for a company that values professional growth and employee well-being. You'll be at the forefront of delivering high-quality insurance services to diverse clients, ensuring seamless policy administration and exceptional customer experiences. Our collaborative culture encourages innovation and continuous learning, making this ideal for professionals seeking to make a significant impact in the insurance sector.
We offer competitive compensation, comprehensive benefits, and a supportive workplace where your contributions are recognized. If you're passionate about service excellence and want to develop advanced skills in commercial insurance operations, this is your chance to thrive in a forward-thinking organization.
Tanggung Jawab
- Manage end-to-end commercial insurance policy processing and documentation
- Provide exceptional client support for insurance inquiries and claims assistance
- Coordinate with underwriting, claims, and finance teams for smooth service delivery
- Monitor policy renewals and ensure compliance with regulatory requirements
- Analyze service metrics to identify improvement opportunities
- Develop and maintain strong client relationships through proactive communication
- Train and mentor new team members on insurance operations procedures
Kualifikasi
- Bachelor's degree in Business, Finance, or related field preferred
- Minimum 2 years' experience in commercial insurance operations
- Strong knowledge of insurance products and regulatory frameworks
- Excellent verbal and written communication skills
- Proficient in Microsoft Office and insurance management systems
- Detail-oriented with strong problem-solving abilities
- Customer-focused mindset with service orientation